The tour operator sent a refusal for the 5 * hotel and offered an alternative with a surcharge six hours before departure

rest of their relatives, as they say & quot; I will not wish on any enemy …& # 39 ;, but the main thing for me is the result. It turned out to be positive, and with what efforts this was achieved now I will tell you.

On the morning of November 10, I received a newsletter from the Sanmar tour operator for the best deals in Zanzibar.

photo screen from the site of the tour operator Sunmar photo screen from the site of the tour operator Sunmar Departure 11.11.2020 from Sheremetyevo D at 02-00 (nights) for 5 nights/6 days. The flight was carried out by the airline RL, baggage restrictions are 10 kg for each passenger. Moja Tuu The Luxury Villas 5 hotel * (on request), All-inclusive meals, tour transfer provided, medical insurance included. The travel price is excellent – 91,236 rubles

My relatives have long dreamed of visiting the island of Zanzibar, only it did not work out in any way. I called them, they agreed.

There were a limited number of tickets left for the flight. The tour was issued at 8-00 am on November 10 and began to wait for the answer from the island to come, since the hotel room Moja Tuu The Luxury Villas 5 * was requested here .

There is no time difference between Russia and Zanzibar, so the wait lasted according to Moscow clock. Closer to noon, no changes occurred. I made a call to the tour operator, the answer was: “ Wait until the end of the working day.& That is, until 19-30 !!!

Relatives call every hour asking: “Are we flying or not? & quot; I answered them: “Wait …”

At 19-25, a refusal for the hotel with a proposal is received by e-mail.

We inform you that we have received a refusal to confirm the hotel. We offer an alternative option: MY BLUE NUNGWI BEACH RESORT 4+. Attention: the proposed option is valid no more than 10 minutes Changes are possible upon other cost: 1,583.81 c.u.

That is, with an additional payment of almost thirty thousand rubles. I pass on new information to my relatives and I hope they will refuse, but they took it and agreed …

And then it began …. The work in the office of the tour operator ended, there was only contact by e-mail with the reservation department. So far, I wrote that we are ready to accept the alternative, until I waited for the changes to take place in the tour, an hour passed, and another half hour has elapsed to access payment. Thank God it was possible to pay with a Tinkoff card.

And here it is a new trip to Zanzibar with special offers from the tour operator Sunmar :

MY BLUE NUNGWI BEACH RESORT (Nungwi) 1 ROH [STANDARD ROOM] – [11.11.2020-16.11.2020] – All Inclusive 2 ADL

RL 7599 – Royal Flight – Sheremetyevo-Sheremetyevo-D – & gt; Zanzibar INT Airport-Zanzibar INT Airport [11.11.2020] Charter-Economy

RL 7600 – Royal Flight – Zanzibar INT Airport-Zanzibar INT Airport – & gt; Sheremetyevo-Sheremetyevo-D [16.11.2020] Charter-Economy

Group Transfer – Two Way Transfer – ZNZ Zanzibar INT Airport (Zanzibar INT Airport, Zanzibar) – & gt; MY BLUE NUNGWI BEACH RESORT – & gt; ZNZ Zanzibar INT Airport (Zanzibar INT Airport, Zanzibar) [11.11.2020 – 16.11.2020]

INGOSSTRAKH Medical Insurance Tanzania – [11.11.2020 – 16.11.2020]

I gave the documents to my relatives at 21-30. The guys were happy that they would fly to their dream, or rather, they had already flown away ….

I wish you a great mood and good rest!

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Recommend reading:

More did not leave Turkey, but already want to return to this hotel next year with the whole family. Part I

or

Just returned from Turkey and did not regret a bit that they rested in a 4 * hotel, not a 5 * hotel

My blog | tourist| travel The tour operator sent a refusal for the 5 * hotel and offered an alternative with a surcharge six hours before departure

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